In Onsight Pro, Day Passes are treated as "membership" products to ensure every check-in is tied to a valid sale or active membership. This helps maintain accurate check-in records.
If a customer does not have an active day pass, punch pass, or membership, staff will see a “Membership Empty” alert during check-in.
In situations where customers are just observers, you can sell $0 day passes to maintain an accurate check-in record.
Below is an example on how to sell a day pass in POS
1. Navigate to the Point-of-Sale (POS) tab
2. Click "Customer" to choose the individual you're selling an item to
3. Click into the "Find Customer" field and type the customer name
4. After finding the customer, check the box next to their name to indicate the sale is for this customer
5. Click "Save" to add the customer to the transaction
6. Click the "Search Commodity" field and type "Day Pass"
7. Click "Search" or Enter on the keyboard
8. After finding the item, click the "Add to Cart" icon
9. Confirm the day pass is the correct price and will be attached to the right customer
10. Click "Save"
11. Click "Tender"
12. Choose the form of payment the customer will be paying with. In this example, they'll be paying with cash.
13. Click "Ok"
14. After selling the customer a day pass, you'll be prompted to check the customer in. Click "Yes"
15. Confirm the customer's name appears and the checkbox next to their name is checked.
16. Click "Check-In (1) Customer(s)"
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